Privacy Policy

Last Updated: January 2026

At CrossbodyBag.au ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crossbodybag.au (the "Site").

1. Information We Collect

We may collect information about you in various ways, including:

1.1 Information You Provide

• Contact Information: When you use our contact form, subscribe to our newsletter, or otherwise communicate with us, we may collect your name, email address, and any message content you provide.
• Quiz Responses: When you use our Style Quiz feature, we collect your responses to help provide personalised recommendations. This information is processed locally in your browser and is not stored on our servers.

1.2 Information Collected Automatically

• Device Information: We may collect information about your device, including browser type, operating system, and screen resolution.
• Usage Data: We collect information about how you interact with our Site, including pages visited, time spent on pages, and navigation patterns.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Site and its features
• To respond to your inquiries and provide customer support
• To send you newsletters and promotional materials (with your consent)
• To analyse usage patterns and improve our content and services
• To detect and prevent fraud or other harmful activities
• To comply with legal obligations

3. Affiliate Disclosure

CrossbodyBag.au participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on product links on our Site and make a purchase, we may earn a commission at no additional cost to you.

As an Amazon Associate, we earn from qualifying purchases. This affiliate relationship does not influence our editorial content or product recommendations.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our Site, such as hosting providers and analytics services.
• Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyse site traffic and usage patterns
• Enable certain site features and functionality
• Deliver relevant advertising content

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect your ability to use certain features of our Site.

6. Third-Party Links

Our Site contains links to third-party websites, including Amazon.com.au and other retailers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt-out of marketing communications
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CrossbodyBag.au
Email: hello@crossbodybag.au
Location: Sydney, NSW, Australia